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Join date: Feb 24, 2025
Posts (5)
Mar 18, 2025 ∙ 4 min
AI Innovations in IT Support: How DUSTy AI Powers Faster Response & Resolution vs. Microsoft Unified Support
Introduction: The Future of IT Support is Here The modern enterprise IT landscape is more complex than ever. With hybrid cloud environments , multi-vendor infrastructures , and a rising number of cybersecurity threats , IT teams are stretched thin. At the same time, organizations are paying exorbitant fees for Microsoft Unified Support—only to face slow response times, tiered escalation delays, and impersonal service. Enter DUSTy AI , the AI-driven backbone of Onshore Unified Support ,...
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Mar 18, 2025 ∙ 11 min
Microsoft Unified Support vs. Third-Party Alternatives: Which Delivers Better Value?
Microsoft Unified Support has become notorious for its skyrocketing costs. Explore this side-by-side comparison ofdrop-in replacement plans
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Mar 15, 2025 ∙ 3 min
Celebrating 20 Years of Onshore Outsourcing-And Announcing Our New Microsoft Unified Support Alternative!
This year, Onshore Outsourcing proudly celebrates its 20-year anniversary announcing our drop-in replacement for Microsoft Unified Support.
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Shane Mayes
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