Why Replace Microsoft with Onshore Unified?
+50-75% Savings vs. MSFT Unified Support
Use Savings to innovate, drive growth, & create competitive advantage
Faster Response Times Guaranteed
Get < 5 minute response times with financially backed SLA guarantees
100% US-based, Rural Delivery
Rural Outsourcing Model offers better service quality, and communication. And since the cost-of-living is less in rural areas, Onshore is able to pass these savings on to you
Unified Support Platform with DUSTy AI
Deep Unified AI integrated into our ServiceNow Support Platform makes our experts almost super-human.
Security. Privacy. And Regulatory Alignment
All operations are conducted within the United States, ensuring compliance with U.S. data security and privacy regulations, such as GDPR, HIPAA, and CCPA.
Trusted by the Greatest
Hear It from Our Customers
"Little Caesars was struggling with using an offshore service... Onshore came in, they learned our business and took the tie to understand our culture. Our call times went from about 37 minutes of hold time down to 27 seconds."
Anita Klopfenstein, CIO, Little Caesars Pizza
Premium Microsoft Support for 50% Less.
Here's How We Do It.
Pay Only for the Support That You Use
Tired of skyrocketing Microsoft Unified Support costs eating away at your IT budget? Onshore's consumption-based pricing model means you pay only for the support hours you actually use. Unlike Microsoft's fixed-percentage pricing, you're never charged for more support than you need. This structure alone can customers 30-50% vs. Microsoft
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Lower Direct Costs with Rural Outsourcing
Onshore's support teams are based in lower-cost rural areas, significantly reducing overhead. We pass these savings on to you, offering bill rates that are up to 50% less than was Microsoft's urban and offshore teams. These savings are in addition to the savings made possible by our consumption-based pricing model.
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AI-Enhanced Efficiency with DUSTy AI
Onshore integrates its proprietary DUSTy AI into our ServiceNow-based Unified Support platform. DUSTy AI uses Deep Unified Reasoning to help our engineers resolve issues faster and more accurately. By reducing resolution times without increasing direct labor, our average cost per ticket is reduced and these savings are passed on to our customers.
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Microsoft Center of Excellence
Onshore's dedicated Microsoft Center of Excellence is our rural campus located in Glennville, Georgia focused exclusively on Microsoft Technologies. Our clients benefit from a highly-trained support team that stays ahead of the industry, delivering top expertise without the premium price tag. All of this translates into direct savings to our clients
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FAQs
Our process. Simple,
Seamless, Streamlined.
STEP 1
Schedule Consultation Call.
Schedule a 30-minute exploration call. We'll gain an understanding of your business and your unique support requirements, criteria, and timeframe. We seek to understand the support that *YOU ACTUALLY NEED* so that we can present an Onshore Unified Proposal that works for you.
STEP 2
Onshore Unified Proposal and Transition Plan
In a matter of days, we'll finalize your support plan specifications, determine optimal support model including volumes, and generate your Onshore Unified Support Proposal.
STEP 3
Get started and track performance.
Once we've agreed on milestones, we'll immediately get to work. We'll track progress, report updates, and continuously adapt to your needs.
(660) 395-4242