top of page
Wheat Field

Microsoft Unified Support
Alternative: Safe. Secure. And Ready for Tomorrow.

Replace Microsoft Unified Support with Onshore Unified for faster support for +50% less

50-75% less than Microsoft Unified Support

50%+ less than Microsoft Unified Support

50-75% less than Microsoft Unified Support

100% US-based, secure, stable rural outsourcing

100% US-based, secure, stable rural outsourcing

15-minute critical response, 24/7/365

Faster SLA response--immediate phone response

AI-Driven automation for rapid resolution

AI-Driven automation for rapid resolution

Financially-backed SLAs on every support tier

Onshoring - Cultural alignment

global users supported

+

0

M

+

lives impacted; 100% US based workforce

4990

years revitalizing rural America

12

+

+

years average client retention

0

Drop-in Replacement for Microsoft Unified Support

Unified Support Replacement

Onshore Unified is a drop-in replacement for your Microsoft Unified Support plan. It's the same service, just better and less expensive.  The premise is simple: Instead of paying Microsoft 8-12% of your Microsoft 365, Azure, and other licensing spend, Onshore Unified lets you pay only for the support you actually use. Most organizations save 50% or more compared to Microsoft Unified Support.

We support your full Microsoft environment: Azure, Microsoft 365, Power Platform, Dynamics 365 Sales, Windows Server, Exchange (cloud and hybrid on-prem), SQL Server, Intune, and hybrid identity. Contact us to confirm coverage for your specific stack. 

How Onshore Unified Works

Toss the inflated costs of Microsoft Unified Support. Onshore Unified offers a smarter, more cost-effective alternative: pay only for the Microsoft support you need. Leave the unnecessary expenses behind and embrace a more transparent, flexible, and cost-efficient approach to Microsoft support with Onshore Unified. 

Onshore Unified supports all of your Microsoft enterprise software and cloud services 24/7/365. With Onshore's US-based Microsoft engineers, you get support from people who know the stack and know your business.

Onshore Unified Pricing

Onshore's consumption-based model, combined with our rural delivery cost structure, means most organizations save 50% or more compared to Microsoft Unified Support. Contact us for a pricing proposal tailored to your environment.

And Onshore's reduced overhead from our rural outsourcing model allows us to be 25-30% lower than other competitors providing drop-in Microsoft Unified Support alternatives.  

Onshore Unified Support Team

Onshore's 100% US-based engineers work from rural US delivery centers, tapping skilled talent in low-cost communities across America. Onshore enjoys a very low attrition rate, which gives our experts time to really understand YOUR business and YOUR people. 

Our team has deep experience across Azure, Microsoft 365, Dynamics 365, Power Platform, and more, with credentials comparable to Microsoft's own engineers.

DUSTy - AI Platform

Onshore's Unified Support platform integrates DUSTy AI (Deep Unified Solution Troubleshooter) into our ServiceNow-based service desk. DUSTy surfaces relevant knowledge base articles, past ticket resolutions, and Microsoft documentation in real time, giving our engineers an AI co-pilot that cuts troubleshooting time without cutting quality. Faster resolution means lower cost per ticket, and we pass that efficiency on to you. This allows us to reduce resolution times and improve accuracy without increasing direct labor. This drives our cost per ticket down so that we can pass savings on to our customers. 

bottom of page