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Wheat Field
Microsoft Unified Support
Alternative: Safe. Secure. And Ready for Tomorrow.

Replace Microsoft Unified Support with Onshore Unified for faster support for +50% less

50-75% less than Microsoft Unified Support

50-75% less than Microsoft Unified Support

50-75% less than Microsoft Unified Support

100% US-based, secure, stable rural outsourcing

100% US-based, secure, stable rural outsourcing

Faster SLA response--immediate phone response

Faster SLA response--immediate phone response

AI-Driven automation for rapid resolution

AI-Driven automation for rapid resolution

Dedicated Campus Microsoft Center of Excellence

Onshoring - Cultural alignment

global users supported

+

0

M

+

lives impacted; 100% US based workforce

4990

years revitalizing rural America

12

+

+

years average client retention

0

Drop-in Replacement for Microsoft Unified Support

Unified Support Replacement

Onshore Unified is a drop-in replacement for your Microsoft Unified Support plan. It's the same service, just better and less expensive.  The premise is simple: Instead of paying Microsoft 8-12% of your MS365, Azure, and Other (i.e., Dynamics) spend, Onshore Unified offers an alternative that allows you to pay only for the support that you actually use. This represents a 30-50% savings vs. Microsoft. 

We support your entire Microsoft stack including Azure, M365, Copilot Teams, Power Platform, Windows Server, Exchange SharePoint, Systems Center, SQL Center, Azure Data Lake, and more. 

How Onshore Unified Works

Toss the inflated costs of Microsoft Unified Support. Onshore Unified offers a smarter, more cost-effective alternative: pay only for the Microsoft support you need. Leave the unnecessary expenses behind and embrace a more transparent, flexible, and cost-efficient approach to Microsoft support with Onshore Unified. 

Onshore Unified supports all of your Microsoft enterprise software and cloud services 24/7/365. With Onshore's Microsoft experts working from our dedicated Microsoft Center of Excellence in Glennville, Georgia, you get Microsoft Support that you can TRUST.

Onshore Unified Pricing

Onshore's consumption-based pricing model, coupled with our low-cost, highly-stable, rural outsourcing model allow us to be 50-75% less expensive than Microsoft's Unified Support. 

And Onshore's reduced overhead from our rural outsourcing model allows us to be 25-30% lower than other competitors providing drop-in Microsoft Unified Support alternatives.  
 

Onshore Unified Support Team

Onshore's 100% US-based engineers operate from our Microsoft Center of Excellence in Glennville, Georgia, tapping skilled talent in low-cost rural communities. Onshore enjoys a very low attrition rate, which gives our experts time to really understand YOUR business and YOUR people. 

Our team has deep experience across Azure, MS65, Dynamics, Copilot, Power Platform, etc., comparable to Microsoft's own engineers. 

DUSTy - AI Platform

Onshore's Unified Support platform integrates our proprietary AI service resolution agent (DUSTy AI) into our highly customized ServiceNow support system. DUSTy AI not your ordinary AI agent in that it uses our curated Deep Reasoning LLM to help our engineers resolve issues faster and more accurately. Our engineers are already Microsoft experts, but with DUSTy you'll think they're super-human. This allows us to  reduce resolution times and improve accuracy without increasing direct labor. This drives our cost per ticket down so that we can pass savings on to our customers. 
 

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